Overview
Massy Stores St. Lucia Ltd is looking for an IT Business Solutions Specialist to serve as the link between business users and technology within its Business Solutions & IT Department. The successful candidate will provide technical expertise, build and improve software solutions, and keep systems running smoothly across Massy Stores and Massy Distribution locations.
MAIN RESPONSIBILITIES
- Provide technical support and expertise, testing of applications, responding to user feedback, installations, maintenance, automation of reports and demonstrations in accordance with the Massy Stores SLU BS & IT Departments’ operating models.
- Assess user requirements and problems and make recommendations to satisfy needs and develop solutions.
- Oversee or lead the implementation of new or existing programs.
- Improve existing software by providing upgrades, testing and re-designing tasks.
- Provide technical support from application start-up through the warranty period and provide employees with ongoing technical support.
- Develop and maintain interfaces, exports and imports, and ensure their smooth running where required.
- Prepare documentation of new processes, automated reports and any other software that are under the purview of the Business Solutions team.
- Analyse data from various systems and produce technical and business reports for consumption.
- Provide On-call support as required to supported Massy Distribution and Massy Stores locations outside of normal office opening hours.
REQUIREMENTS
- Bachelor’s Degree in the Computer Science field is highly desirable
- Strong knowledge in various Database Management Systems. E.g. Microsoft SQL Server, ORACLE, MYSQL and PostgreSQL.
- In-depth knowledge in Software Design, Software Documentation, Software Testing, Data Warehousing and Relational Structures.
- Proficient in C, C#, Java, VB, HTML, Java Script, SQL, TSQL, PSQL, ASP.NET, Crystal Reports or any other language which can accomplish the task at hand.
- In-depth knowledge of various Object-Oriented Design Patterns.
- Proficient in Microsoft Office Suite E.g. Word, Excel, Outlook, Visio etc.
- Prior working experience in a similar role;
- Working experience in Retail and Distribution Business environment would be an asset.
QUALIFIED CANDIDATES PLEASE DO THE FOLLOWING:
Send an application to: HumanResources.SLU@massystores.com
Closing Date for applications: Friday November 9th, 2026