Overview
The Corner Boutique & Café is seeking a proactive Operations Supervisor to oversee daily operations, support staff, and help maintain a high standard of service. We are looking for someone who takes initiative, communicates effectively, solves problems, and can keep operations running smoothly in a busy hospitality environment.
KEY RESPONSIBILITIES
- Oversee daily café operations and ensure opening procedures are completed.
- Supervise staff attendance, punctuality, performance, and adherence to company standards.
- Coordinate daily staff duties and make immediate adjustments when operational issues arise.
- Maintain cleanliness, organization, food-service standards, and the overall presentation of the establishment.
- Monitor customer service and address routine customer concerns professionally.
- Monitor stock levels, identify shortages, and report inventory needs.
- Assist with coordinate routine supply collections as required.
- Assist with staff coaching and on-the-job training.
- Identify and resolve routine operational challenges promptly.
- Enforce company policies and procedures and ensure staff consistently comply with established rules, service standards, and operational guidelines.
- Provide daily updates and escalate significant issues to management.
QUALIFICATIONS & SKILLS
- Experience in restaurant, café, retail, or hospitality operations.
- Strong leadership, organization, and communication skills.
- Ability to supervise staff and manage competing priorities.
- Reliable, punctual, proactive, and solution-oriented.
- Comfortable working in a fast-paced environment.
- Able to use basic digital tools for communication, reporting, and recordkeeping.
- A valid driver’s license and access to a reliable vehicle would be an asset.
Applications can be sent to: thecornerstlucia@gmail.com