Overview

LOCATION: Saint Lucia
REPORTS TO: Managing Partner

THE ROLE

CaribSys is seeking a proactive and commercially driven Business Development Executive to identify new customers, build business relationships and generate sales opportunities in Saint Lucia.

This is a hands-on role for someone who is comfortable initiating conversations, arranging customer meetings, asking good questions and following through. You will take responsibility for consistent prospecting and opportunity development, working directly with our Managing Partner to turn qualified opportunities into business.

Our Managing Partner and technical resources will support solution development, technical presentations, pricing and major negotiations. Your contribution will be to open doors, understand customer needs and maintain momentum throughout the sales process.

ABOUT CARIBSYS

CaribSys provides enterprise technology solutions spanning data storage, backup and disaster recovery, networking, broadcast and media infrastructure, collaboration systems and technical services.

We help organisations address technology challenges affecting business continuity, productivity and growth.

KEY RESPONSIBILITIES

  • Research and identify prospective customers, priority accounts and relevant decision-makers in Saint Lucia.

  • Generate new opportunities through telephone calls, personalised emails, networking, referrals and customer visits.

  • Arrange and attend meetings with business owners, executives, IT managers and procurement teams.

  • Conduct initial discovery to understand customer challenges, business needs, purchasing timelines and decision-making processes.

  • Qualify opportunities and prepare clear customer briefings for the Managing Partner and technical team.

  • Coordinate customer meetings, demonstrations and proposal discussions.

  • Follow up on quotations and proposals, clarify outstanding questions and agree on next steps with customers.

  • Maintain ownership of day-to-day commercial follow-up, involving the Managing Partner when technical guidance, pricing approval or negotiation support is required.

  • Keep accurate CRM records covering contacts, customer needs, opportunity status, expected value, next actions and deadlines.

  • Develop relationships with existing customers to identify additional requirements, referrals and repeat business.

  • Provide a weekly update on outreach, meetings, qualified opportunities, proposal progress and obstacles.

  • Work towards agreed targets for qualified meetings, opportunity development and resulting sales.

EDUCATION AND EXPERIENCE

  • A bachelor’s degree in Business, Marketing, Information Technology or a related discipline is strongly preferred.

  • Relevant experience in B2B sales, business development or account management.

  • Evidence of generating new business, securing customer meetings or successfully progressing sales opportunities.

  • Confidence approaching prospective customers and communicating with business decision-makers.

  • Strong listening, written communication, presentation and relationship-building skills.

  • An understanding of the Saint Lucia business environment; established professional relationships would be an advantage.

  • Experience selling ICT, telecommunications, business services or other technical solutions would be an asset.

  • Confidence using email, spreadsheets, online meeting tools and CRM systems.

  • Willingness to learn CaribSys’s solutions and explain their business value clearly.

THE APPROACH WE EXPECT

You should be able to organise your day, identify worthwhile prospects and take action without frequent reminders. Consistent follow-up, accurate records and honest reporting are essential.

We are looking for someone who handles rejection professionally, learns from customer conversations and remains persistent through longer sales cycles. You must honour commitments, recognise when assistance is needed and represent CaribSys with integrity.

Professionalism, preparation and pride in the quality of your work should be evident in how you communicate, manage relationships and follow tasks through to completion.

WHAT SUCCESS LOOKS LIKE

  • Consistent conversations and meetings with relevant prospective customers.

  • Qualified opportunities with documented needs, decision-makers and clear next steps.

  • Timely follow-up that helps quotations and proposals progress.

  • New customers and measurable contributions to profitable sales.

  • Reliable CRM records and clear visibility into what is moving, delayed or awaiting a decision.

HOW TO APPLY

Send your CV and a brief cover letter to Join@caribsys.io, using the subject line:

Application – Business Development Executive – CaribSys

In your cover letter, include:

  • An example of a customer or opportunity you personally sourced.

  • The steps you took to develop that opportunity and the result.

  • Any measurable achievements, such as meetings generated, new accounts won, revenue produced or targets achieved.

Customer names and confidential commercial details may be anonymised.

Compensation and working arrangements will be discussed with shortlisted candidates. Applications will be reviewed on a rolling basis until the position is filled.

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