Overview
The Sales Clerk at Blueprint Hardware is the face of our store, responsible for delivering exceptional customer service to both DIY homeowners and professional contractors. This role requires a blend of excellent communication skills, dependable retail execution, and practical hardware product knowledge. The ideal candidate ensures our customers find the exact tools and materials they need, maintains a clean and organized showroom floor, and handles point-of-sale (POS) transactions efficiently.
KEY RESPONSIBILITIES
- Customer Assistance & Project Support: Meet, greet, and assist customers navigating the store.
- Answer technical queries regarding hardware, hand/power tools, plumbing, electrical, and automotive products.
- Point of Sale (POS) Operations: Ring up purchases accurately, handle cash, credit, and gift card transactions, and process returns or exchanges according to store policy.
- Merchandising & Stocking: Unpack incoming inventory, replenish retail shelves, and ensure products are neatly aligned and accurately priced.
- Specialized Services: Learn to operate store-specific machinery.
- Inventory Control: Monitor stock levels on the showroom floor, identify low-stock items, and report discrepancies to management to ensure inventory accuracy.
- Store Maintenance: Maintain a clean, organized, and safe environment for customers and staff by adhering to workplace health and safety guidelines.
REQUIRED SKILLS & QUALIFICATIONS
- Education: High school diploma or equivalent preferred.
- Experience: 1+ years of experience in retail sales, customer service, or a home improvement/hardware background is highly preferred.
- Product Literacy: Basic knowledge of building materials, hand/power tools, plumbing, or electrical components is a major asset.
- Technical Aptitude: Comfort operating basic computerized POS systems, barcode scanners, and inventory look-up tools. Knowledge and experience in NCR Counterpoint is an asset.
- Mathematical Competency: Basic math skills for managing currency transactions, calculating measurements, and tracking stock quantities.
- Soft Skills: Friendly demeanour, excellent listening skills, punctuality, and a strong work ethic.
PHYSICAL DEMANDS & WORK ENVIRONMENT
- Ability to stand and walk for extended periods (up to 8 hours per shift).
- Ability to safely lift, push, pull, and carry merchandise.
- Comfort climbing ladders and using step stools to retrieve inventory safely.
- Flexibility to work a shifting schedule, including evenings, weekends, and holidays as required by retail demand.
APPLICANTS MUST HAVE EXPERIENCE IN THE ADVERTISED POSITION
Send all applications or CVs to:
hardware@blueprintslu.com
Telephone: (758) 733-2583
Deadline for Applications: September 21st, 2026
Application deadline: September 21, 2026.