Overview
JOB TITLE: TELLER
REPORTS TO: Operations Officer
SUPERVISES: N/A
JOB PURPOSE: To be an active team member of the National Farmers and General Workers Co-operative Credit Union Society Limited family to ensure the mission, vision, objectives, and goals of the Credit Union are achieved and or surpassed. To undertake Member transactions with due diligence and provide basic Member Service whilst cross-selling and up-selling to ensure Member Satisfaction.
RESPONSIBILITIES AND RELATIONSHIPS
1. Promote National Farmers and General Workers Co-operative Credit Society Limited (NFGWCCU) to clients as a financial institution of choice.
2. All measures are taken to secure cash that is entrusted in your care. All cash must be locked with the key in your possession at all times.
3. All information received is kept confidential. All information received or retrieved must be kept in confidence and all necessary precautions must be taken to ensure no information is passed on to unauthorized persons.
4. Passwords provided are kept confidential and to report any suspected breach
5. Records are kept accurately at all times, guard against discrepancies and exercise prudence during Member service.
6. Ensure all reports are submitted in a timely and presentable manner as prescribed.
7. Prepare all relevant documents accurately and legible
8. Deployment will be based on the discretion of Management and will be required to report to either office when and if necessary, with the instruction of Management or Supervisor
DUTIES AND TASKS
1. Attend and respond to Member queries
2. Accept deposits, honour withdrawals and credit or debit relevant Member accounts
3. Update member’s records
4. Undertake daily filing of Members signature cards as required
5. Assist in maintaining and acceptable general office ambience
6. Report any suspicious activities
7. Undertake bank deposits as required
8. Accurately prepare all documents
9. Ensure all documentation prepared or received is channeled to the intended recipient to ensure compliance to standards and statutory requirements.
10. Prepare daily summaries of all receipts and payments
11. Prepare cash control sheets
12. Prepare monthly report on transactions undertaken.
13. Perform any other task or related duties assigned by the Supervisor or Management
QUALIFICATIONS AND EXPERIENCE
1. Diploma/Associate Degree in Business Administration, Finance or Accounting from Sir Arthur Lewis Community College or equal qualification from a recognized institution with at least one (1) years’ work experience.
Only suitable candidates will be considered for this role. Interested candidates should submit a detailed resumé and cover letter to gm@nfgwccu.org no later than Friday, July 24th, 2026. Kindly include “Application for Teller” in the subject line of your email.